Services:

In accordance with Indonesian Law, all guests are required to make their passport available at check-in.

We accept credit card payments and bank transfers. Prices are in USD and are subject to local taxes.

Standard check-in time is 2PM and check-out is at 12PM. Early check-in or late check-out may be requested but is subject to availability and may incur additional charges.

Cancellations 60 days prior to arrival date, the hotel will charge 25%, if 21 days prior it will charge 100%. If canceled or modified later or in case of no-show, 100 percent of the all night will be charged.

The number of guests should not exceed the number stated on the reservation. Additional guests may be accommodated subject to availability and additional charges. Please speak to our team for any additional guests.

It is the guest’s responsibility to ensure the number of adults staying in the house is correctly stated in the confirmation email. Currently the total number of guests and invitees to the villa must not exceed 6 people without prior approval from Alegria Management. Currently, our villa is an adult only property and only by request and special consideration will Alegria Management accommodate young children.

Pets are not allowed at this property, unless discussed prior with Alegria Management.

Smoking is strictly prohibited inside the villa.

Our butler service offers additional shopping, collection, and delivery services for our guests upon request. To utilize this service, you are required to provide payment to the butler in advance. The payment covers the cost of the items purchased, as well as a service fee for the time and effort involved in shopping, collecting, and delivering your items. By requesting our shopping service, you agree to provide accurate and detailed information about the item you wish to purchase, and you accept full responsibility for the payment of the goods and services requested. Our butler will make every effort to fulfill your request according to the information provided, but we cannot guarantee the availability of all items. In the event of any discrepancies, the butler will contact you for further clarification.

All bookings are assumed to be for holiday purposes only, and the guest agrees that the use of the villa will be limited to this purpose unless otherwise confirmed in writing. If the guest is planning to hold an event, such as a party or retreat, which involves having a larger number of people at the property, or if the guest is planning to use the property for a purpose other than holiday, please communicate this to Alegria Management at the time of booking, as special approval or arrangements may be required.

Depending on the nature of the event, a surcharge and/or additional security deposit may be required, which will be agreed and confirmed in writing prior to confirming the reservation.

The management is not responsible for any loss, damage or injury sustained by guests within the property.

Any damage or losses caused during the rental period, as well as any special cleaning requirements will be the guest’s responsibility and may be charged to the guest’s account and deducted from the guest’s security deposit. Alegria Management reserves the right to terminate the booking where there is serious and deliberate damage to the villa property or its inventory, immediately and without refund.

Any guest valuables or property left or used at the property are at the guest’s own risk. Alegria de la Vida does not accept any responsibility for loss of or damage to guest property. The guest is responsible for the property during the rental period, and must ensure that all windows and doors are locked securely when not on the premises. Any act or omission by the guest, their party and/or visitors resulting in loss or damage is the guest’s responsibility.

Guests are requested to respect quiet hours from 10PM to 7AM to maintain the tranquility of the surroundings.

Guests are expected to treat the property with respect and leave it in the condition it was found. Any damage to the property or its contents must be paid for by the guest. Guests are asked to respect the neighbourhood and ensure that all guests and visitors behave appropriately. Illegal or immoral activities including gambling, prostitution, prohibited drugs, possession or use of pyrotechnics or dangerous goods, and possession or use of firearms and other weapons are all strictly prohibited and will not be tolerated. The guest is responsible for the behaviour of the guests staying at the property, as well as visitors to the property during the rental period. Should any guest(s) or visitor(s) not behave in a suitable manner, Alegria management, in their absolute discretion, requires the guest, their party and/or visitor(s) to leave the premises and/or vacate the property immediately, without compensation or refund. Where Police or Banjar (local community) attendance is required guests will be responsible to pay any penalties.

Alegria de la Vida reserves the right to terminate the booking where there is any serious breach of the Terms & Conditions, immediately and without refund.

All foreigners entering Indonesia must have a valid passport with an expiration date not less than 6 months prior to their date of departure from Indonesia or entry will not be permitted.

Guests from most countries arriving at Ngurah Rai International Airport must apply for an Electronic Visa on Arrival. This is valid for 30 days and is extendable. Guests can apply for the E-VOA here: https://molina.imigrasi.go.id. Guests arriving by sea should check specific Visa requirements.

Guests who travel to Bali but their arrival is delayed by the closure of Denpasar Airport due to any form of natural disaster, will be refunded (less applicable bank fees) for those nights of accommodation lost due to their delayed arrival. Guests whose flights are canceled by their airline due to any form of natural disaster, in circumstances where Denpasar Airport remains open will be entitled to reschedule their booking subject to: The booking is rescheduled within 90 days of the original booking and not in Peak Season;

Where the rescheduled booking is made within a different seasonal period from the original booking the rates of charge will be adjusted according to the rates of the seasonal period to which the booking is rescheduled.

We strongly recommend guests take out comprehensive travel insurance at the time of booking to cover injury and illness (including repatriation), theft or loss of baggage and personal items, or cancellation of flights and accommodation.

The villa is not liable for failure to comply with these terms and conditions in the event of circumstances beyond its control, including but not limited to natural disasters, strikes, civil unrest, or government restrictions.

Alegria de la Vida will not accept responsibility for losses to our guests or any claims, including but not limited to:

Responsibility for personal body injury, death, accident, lost, stolen or damaged property, loss of mental or physical enjoyment, delay or inconvenience.

Delays or schedule changes to itineraries incurred by any person arising out of any willful or negligent act or omission of any airline carrier, hotel, villa, ground operator or other person who does not render any services or accommodations.

Monetary crisis, labor problems, economic changes, mechanical maintenance or construction difficulties, noise, climatic change, local laws, novel or unexpected conditions.

Loss of travel documents, passports, visas and or health certificates, where required

Additional expenses due to delays or changes in any other services, substitute accommodations, termination of services, change in rates, cancellation or double booking reservations, sickness, strike, war, quarantine, pilferage, political or social unrest, disease, acts of god or any events beyond our control.

Guests agree that Alegria de la Vida are not responsible for damages such as (but not limited to) motorcycle, scooter, and other vehicle rentals, horse-back riding, SCUBA diving, deep-sea fishing, golfing, pool/ocean swimming and surfing, falls from pool decks, wet tiles, stair or any sliding glass door injuries. Each guest agrees that he/she is voluntarily participating in activities, and assumes all risk of injury, illness, damage or loss to person and property that might result, including, without limitation, to any loss or theft of personal property.

For the execution interpretation and enforcement of this Agreement, the parties expressly submit to the laws in effect and to the courts of Denpasar, Indonesia, hereby waiving any other jurisdiction that may now or hereafter be applicable by reason of their present or future domiciles.

Guests with Disabilities – Indonesia does not have the same disability laws like in many other countries like Australia and the United States “American Disabilities Act”. Therefore facilities for disabled persons are limited in Bali and subsequently disabled people might not be as well catered to as they would in other countries.

All guests staying at Alegria de la Vida agree to the Waiver of Liability Disclaimer and all other Terms and Conditions.

By booking with us, you agree to abide by these terms and conditions. We look forward to providing you with a memorable and wonderful stay for you at Alegria de la Vida.